Orders placed online are usually shipped within 1-3 business days (pending payment approval). We ship Monday through Friday (excluding holidays). If an item is expected to ship in more than a few business days it will be noted in the item description. This primarily applies to specific weights or colors that may not currently in our warehouse. Shipments will be separated if order includes backordered products or products not currently available.
Most of our orders ship via UPS or UPS Freight (depending on weight and size of order). We also ship some orders via USPS. Please note that UPS does not deliver to PO boxes.
Freight / Large Orders
When placing an order that is too large for UPS Ground or USPS, you will be contacted by a team member from ALD to assist in scheduling the order to ship via a freight carrier and provide you with the shipping charges. Freight orders within the contiguous United States arrive in approximately 3-6 business days. We can help to give an approximate delivery date on large orders shipping out internationally or outside the contiguous United States.
Orders shipping within the United States will arrive in approximately 3-6 business days from the ship date. Orders shipping to Alaska, Hawaii as well as APO / FPO locations can expect delivery in up to approximately 15 business days. Orders shipping outside the United States will vary in arrival date based on location.
Free shipping is offered on domestic orders over $100 (within the contiguous United States). These orders will usually ship via UPS unless otherwise noted. Business account orders are not eligible for free shipping and rates are calculated at checkout unless it is a large order that will be shipped via freight. We will contact you to arrange shipping method and calculated rate.
Additional charges may be added to your order such lift gate fees and or residential address fees. These will not be reflected at checkout but could be added based on specific shipping requirements. These additional fees are non-refundable upon return of products.
We offer expedited shipping with additional charges based on calculated rates (please note that we do not ship on weekends or holidays). You may select your preferred shipping at checkout or contact us. Express shipping may not be available in all areas.
After your order is placed, you will receive an order confirmation and tracking information via email. Order history can also be found within your user account.